Sanctuary advertises for ‘welfare rights officer’



Written by Scott Campbell, Cumbernauld Media's Senior Reporter.

Published at 21:02 on 16 July 2015


Sanctuary Cumbernauld



Arria's little brother in Fleming Road, a Sanctuary housing development. Picture: Scott Campbell for Cumbernauld Media.

CUMBERNAULD housing provider, Sanctuary Cumbernauld, has published an advertisement via its website which appeals for interested individuals to apply for the position as a Welfare Rights Officer.

Managing rented and shared ownership homes across the Scotland, including houses in Glasgow, Cumbernauld and Dundee, Sanctuary is one of the main housing providers in the town, renting around 1,730 homes, managing some 1,100 owner-occupiers and approximately 1,300 lock up garages.

Sanctuary Cumbernauld was created in October 2009 after Cumbernauld Housing Partnership (CHP) joined Sanctuary Group. 

Posted on Wednesday (15th July), Sanctuary Housing is looking for a new Welfare Rights Officer; an individual who could earn up to £28,872 per annum.

According to the company’s advertisement, the role will see the successful applicant based at Sanctuary Cumbernauld’s base in Fleming House, working around 35 hours per week, with the key role of being to “help support the day-to-day delivery of welfare benefits and associated advice services.”

The job advertisement – which begins by telling applicants that Sanctuary’s “…staff help make a real difference to the quality of people’s lives” – says that the successful applicant will provide “specialist support services around welfare benefits and financial inclusion to Sanctuary residents, while supporting residents to understand and restructure their personal finances to improve their financial situation.”

With previous experience in the field listed as “essential”, as is a full UK driving license, the job posting describes being “highly organised, an excellent communicator, and able to work well under pressure and to tight deadlines” as “important”.

The posting adds: “You will build and maintain effective relationships with a variety of stakeholders including Local Authorities, residents, staff and external agencies. 

“Proven experience and a working knowledge of providing welfare rights and advice services are key for success in this role. 

“A passion for customer service coupled with excellent communication and interpersonal skills are also essential, along with the ability to work to targets and prioritise your workload.”

Interested individuals have until July 22nd to apply for the position.